ORDER CANCELLATION POLICY
Last updated: September 16, 2026
We understand that customers may occasionally need to cancel or modify an order.
1. CANCELLATION REQUESTS
Cancellation requests should be submitted as soon as possible after an order is placed.
Contact:
support@cherishedfigures.shop
Please include your order number.
2. ORDERS NOT YET PROCESSED
If an order has not yet entered processing, we will make reasonable efforts to cancel it.
3. ORDERS IN PROCESSING
Once fulfillment or packaging begins, cancellation may no longer be possible.
4. SHIPPED ORDERS
Orders that have already shipped cannot be canceled.
After delivery, eligible products may be returned according to our Refund Policy.
5. ORDER MODIFICATIONS
Requests to change products, quantities, shipping addresses, or other order details should be submitted promptly.
Changes are not guaranteed once processing begins.
6. CANCELLATION BY CHERISHED FIGURES
We reserve the right to cancel an order for legitimate reasons including:
• Payment authorization failure
• Suspected fraud
• Inventory errors
• Incorrect pricing
• Shipping limitations
• Technical errors
• Violation of our Terms of Service
If we cancel an order after successfully collecting payment, the appropriate refund will be issued to the original payment method.
7. REFUND TIMING
Banks and payment providers may require additional processing time after we submit a refund.
8. CONTACT
support@cherishedfigures.shop
+1 360-456-1654